FREQUENTLY ASKED QUESTIONS
Got inquiries about our products? Read the FAQs below.
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MOK is a Heat-Not-Burn (HNB) device. In each MOK device are sophisticated electronics that heat specially designed Heat-Not-Burn sticks made of real tobacco. The heating pin heats the tobacco just enough to release a flavorful nicotine-containing vapor without burning the tobacco.
For the specifications of each device, click the links below.
MOK FWRD: https://mok.com.ph/products/mok-fwrd/
COO Sticks: https://mok.com.ph/products/coo/
MOK 2.0 : https://mok.com.ph/products/mok-2-0/
MOK Mini Plus: https://mok.com.ph/products/mok-mini-plus/
MOK One: https://mok.com.ph/products/mok-one/
MOK is a Heat-Not-Burn (HNB) device. HNB devices do not combust tobacco and instead heat it to a lower temperature. This releases nicotine-filled vapor instead of the harmful smoke of cigarettes.
Because there is no burning, MOK produces no ash, making clean-up easier. MOK also does not produce any residual cigarette smell that may stick to clothing.
HNB devices do not make use of e-juice or nicotine in liquid form.
To use your MOK device, insert a heat-not-burn stick and long-press the heating button for 2 seconds. Once the device vibrates, the blue light will then pulse for 15 seconds. Wait until the device vibrates again and a solid blue light appears. This indicates that preheating is finished and the device is ready for use.
For more details, refer to the User Guide that comes with the MOK kit upon purchase.
At the heart of MOK devices is the MOK Heating Pin. With its sturdy and unique design, the Heating Pin allows for quick pre-heating as well as easy cleaning